Carson White

carson was great. it was a pleasure dealing with him. he was very knowledgeable and patient and explained me everything he can and could about the new car. I would highly recommend him. Rick :)

— Rickey P. , June 8, 2026

Professional and not pushy at all.

— William J. , June 3, 2026

Carson was very helpful, professional and pleasant to work with overall. He made the process quick and painless!

— Andrew P. , May 26, 2026

We had a great experience with Carson. He kept the process efficient and led us step by step along the way. The process was comfortable throughout.

— Jose V. , May 4, 2026

Knowledgeable about all the cars and no pressure in trying to sell us.

— Richard S. , March 24, 2026

Carson was very helpful through the process of acquiring a new vehicle

— Francine R. , February 18, 2026

Would have been better had he followed the Costco Auto program protocol. Since the purchase the car has been in the shop more days than we have had it. Carson has shown no interest or concern.

— Paul A. , February 7, 2026

Perfect low stress buying experience. Carson has remarkable product knowledge

— Michael W. , February 7, 2026

Carson was so well informed, great manners, made the process comfortable and easy every step of the way.

— Aaron D. , January 27, 2026

My experience with Carson was disappointing. While he was friendly, the process involved a number of classic “car sales” tactics that felt misleading. I was told in advance that there might be room to bring the price down, but once I arrived, I was told that wasn’t possible… until I said I was prepared to leave. The visible price history also contradicted claims that the vehicle had been priced as low as possible from the start. It was also not disclosed until after I had completed the paperwork that I would only be receiving one key fob, despite being clear about my budget and the fact that there would be two drivers. Over the past two months, I’ve made repeated attempts to contact North Bay Hyundai to obtain a second key fob and cancel maintenance plans I agreed to at the time of purchase, but I’ve received no response. While I’m happy with the car itself, the sales and post-purchase experience has been extremely frustrating.

— Katelyn R. , January 29, 2026